FLUX2 - Tacx movies - wrong resistance/watts

[torbens]

I am running Tacx movies on my Ipad.

In 50% of the cases the movie will have the standard resistance (as when you are doing a flat workout) or the resistance will be incredible high (even when you are going flat or down). In other words the resistance does not match the slope. I can't find a pattern when these 50% occurs and when they do not. When doing the workout or the GPS, resistance match the slopes.

I have tried to unplug power, going out of the app and back in +++ but nothing seems to help. It seems as if it is pure coincidence whether the resistance matches slope.

Anyone facing the same issue / having a fix?

[mcorn]

Have you checked to be sure you have the most current firmware. You need to run the Tacx Utility App to do this.

Otherwise, you might have to contact Garmin/Tacx Support.

[torbens]

Thank you for your reply. I am up to date on the firmware. Had the same issue again today. First movie was ok, the next did not work . I will try Garmin/Tacx Support.

[lparede]

Thank you for your reply. I am up to date on the firmware. Had the same issue again today. First movie was ok, the next did not work . I will try Garmin/Tacx Support.

Any news about this issue? Ir seems to be the same problem that I'm having with my Tacx Vortex.

[torbens]

No, unfortunately not. I have contacted Garmin Support and they have now asked for files where the issue occurs - unfortunately that not hard for me to find. GPS fails in approx 20% of the cases, movies 60-70% of the times. I realize it quickly, when picking routes with ascend after only a few meters but choosing routes with some flat kilometres in the beginning is no point, as I have then ridden for some minutes and have to start all over again with no guarantee it will work.

I will send the files over and hopefully they can solve the issue. Otherwise, I guess there will be a replacement of the trainer. I will let you know if they come up with a fix.