Possibility to pause Premium subscription?

Tacx Desktop Application for PC, IOS and Android

Moderators: nzuraw, mcorn

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J.Veerhoek
Balance Bike
Balance Bike
Posts: 21
Joined: Wed Jan 06, 2021 7:21 pm
USER_FLAG: Netherlands

Anybody know if it is possible to pause the subscription for a couple of months, for instance Summer time and ride only outdoors?
And how are we supposed to do this?
So question is not to stop/cancel the subscription but temporarily pause during summer and resume when autumn comes.
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mcorn
Directeurs Sportifs
Directeurs Sportifs
Posts: 903
Joined: Thu Mar 21, 2019 12:56 pm
Location: Bellingham, Washington, USA
USER_FLAG: United States of America

I would contact Garmin/Tacx support. I think as long as you are keeping your Garmin Connect account, if you cancel TDA and then come back later, your data will still be available and the films you previously downloaded will still be usable. But I would contact support just to be sure as these things can change.
Michael Corn
Bellingham, Washington, USA
J.Veerhoek
Balance Bike
Balance Bike
Posts: 21
Joined: Wed Jan 06, 2021 7:21 pm
USER_FLAG: Netherlands

Thanx, I will ask TACX themselves.(and report back, when usefull)
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