Not syncron

Tacx Desktop Application for PC, IOS and Android

Moderators: nzuraw, mcorn

Post Reply
User avatar
HP1970
Balance Bike
Balance Bike
Posts: 24
Joined: Tue Dec 15, 2020 12:56 pm
Location: Germany
USER_FLAG: Germany

Since the last update of the TDA, the display of the values ​​no longer corresponds to the pedaling. Especially with interval training it is very annoying that the display hangs about 1-2 minutes behind. does anyone know this phenomenon? Cause and solution of this error?
Greetings
Hans-Peter
Top
User avatar
mcorn
Directeurs Sportifs
Directeurs Sportifs
Posts: 903
Joined: Thu Mar 21, 2019 12:56 pm
Location: Bellingham, Washington, USA
USER_FLAG: United States of America

Do not quite understand. Do you mean cadence is not correct or is it something else?
Michael Corn
Bellingham, Washington, USA
Top
User avatar
HP1970
Balance Bike
Balance Bike
Posts: 24
Joined: Tue Dec 15, 2020 12:56 pm
Location: Germany
USER_FLAG: Germany

Hello Michael,

all values, that are cadence, speed and heart rate.....
the system reacts to changes this approx. 1-2 minutes later.....

regards
HP
Top
User avatar
mcorn
Directeurs Sportifs
Directeurs Sportifs
Posts: 903
Joined: Thu Mar 21, 2019 12:56 pm
Location: Bellingham, Washington, USA
USER_FLAG: United States of America

HP1970 wrote: ↑Mon Sep 27, 2021 2:22 pm Hello Michael,

all values, that are cadence, speed and heart rate.....
the system reacts to changes this approx. 1-2 minutes later.....

regards
HP
I can tell you that is not a reported defect in the software. I would use Windows Task Manager to see whether your PC has sufficient resources to run the software. You may also have some kind of communication or other issue with your trainer. You can contact Tacx Support.
Michael Corn
Bellingham, Washington, USA
Top
User avatar
HP1970
Balance Bike
Balance Bike
Posts: 24
Joined: Tue Dec 15, 2020 12:56 pm
Location: Germany
USER_FLAG: Germany

Image

This is a good intervall training session. I had session with complete delay of the complete time.....

HP1970
Attachments
Tacx Taining 28sep2021.jpg
Tacx Taining 28sep2021.jpg (132.13 KiB) Viewed 10471 times
Top
User avatar
mcorn
Directeurs Sportifs
Directeurs Sportifs
Posts: 903
Joined: Thu Mar 21, 2019 12:56 pm
Location: Bellingham, Washington, USA
USER_FLAG: United States of America

Which software are you using? This particular forum is for TDA.
Michael Corn
Bellingham, Washington, USA
Top
User avatar
HP1970
Balance Bike
Balance Bike
Posts: 24
Joined: Tue Dec 15, 2020 12:56 pm
Location: Germany
USER_FLAG: Germany

Hello Michael,

this is TDA (screencapture)!
Last update from 23.09.2021.
Windows 10 latest updates are made....
You see the "screencapture program" icon and "TDA" icon are highlighted in the taskbar.

regards
HP1970
Top
User avatar
mcorn
Directeurs Sportifs
Directeurs Sportifs
Posts: 903
Joined: Thu Mar 21, 2019 12:56 pm
Location: Bellingham, Washington, USA
USER_FLAG: United States of America

Thanks. I see the icon. Just wanted to be sure it was TDA. Do not know what to say about the delay issue.

As I suggested earlier, I would use the Performance tab in Windows Task Manager to see if you have sufficient computer resources. You can run Task Manager on top of TDA by clicking the "always on top" button in the Options menu.
Michael Corn
Bellingham, Washington, USA
Top
User avatar
HP1970
Balance Bike
Balance Bike
Posts: 24
Joined: Tue Dec 15, 2020 12:56 pm
Location: Germany
USER_FLAG: Germany

mcorn wrote: ↑Fri Oct 01, 2021 11:26 pm Thanks. I see the icon. Just wanted to be sure it was TDA. Do not know what to say about the delay issue.

As I suggested earlier, I would use the Performance tab in Windows Task Manager to see if you have sufficient computer resources. You can run Task Manager on top of TDA by clicking the "always on top" button in the Options menu.
Hello Michael,

thanks for your help.
I've already done a lot:
Autostart: programs and services limited to the bare essentials.
Uninstalls all unnecessary programs, you accumulate a lot over time.
Windows cleaned up and so on .....

I bought a used Samsung Tab A (2018) with Android 10 at the weekend and used the Tacx Training APP (ANDROID).
In any case, it worked well on the weekend with 2 tests of 1.5 hours each ......
The tablet version even worked well in the additional test with the free videos ("Koppenberg" and "Grosse Scheidegg DEMO") .....
There is no delay.....

Unfortunately, only planning new trainings is only possible on a Windows computer or I couldn't find one!

best regards
Hans-Peter
Top
User avatar
mcorn
Directeurs Sportifs
Directeurs Sportifs
Posts: 903
Joined: Thu Mar 21, 2019 12:56 pm
Location: Bellingham, Washington, USA
USER_FLAG: United States of America

HP1970 wrote: ↑Mon Oct 04, 2021 5:03 pm
I've already done a lot:
Yes, but have you used Task Manager to actually look at PC resources usage?
Michael Corn
Bellingham, Washington, USA
Top
User avatar
HP1970
Balance Bike
Balance Bike
Posts: 24
Joined: Tue Dec 15, 2020 12:56 pm
Location: Germany
USER_FLAG: Germany

mcorn wrote: ↑Mon Oct 04, 2021 9:26 pm
HP1970 wrote: ↑Mon Oct 04, 2021 5:03 pm
I've already done a lot:
Yes, but have you used Task Manager to actually look at PC resources usage?
Hello Michael,

yes i did this too!

regards
HP
Top
Post Reply

Return to “TDA (PC, IOS and Android)”