Tacx RLV Amstel 2013 activation

[markus matthias]

i own a Tacx RLV Blue Ray Amstel 2013, which was not activated yet. Now the server is down, i can not activate the RLV online. In TTS 4 there was the possibility to get an activation via mail. sending a protocol generated via the software.
I contacted the germin support center, and they told me the activation is not passible any more
Is there another issue?
thanks and greetings
Markus

[mcorn]

i own a Tacx RLV Blue Ray Amstel 2013, which was not activated yet. Now the server is down, i can not activate the RLV online. In TTS 4 there was the possibility to get an activation via mail. sending a protocol generated via the software.
I contacted the germin support center, and they told me the activation is not passible any more
Is there another issue?
thanks and greetings
Markus

Sorry, video and all other types of activations are no longer possible by any method that I know of. Sort of the end of the road.

[Cycling2011]

i own a Tacx RLV Blue Ray Amstel 2013, which was not activated yet.
Markus

Big mistake.Why did you not activate this 2013 ride.I have all TTS4 Blue Rays and they cost me £60 each Good job all are activated.

[mcorn]

Good job all are activated.

Be careful not to get injured by patting yourself on the back.

[mickyduck]

I have contacted Garmin 6 times by continually keeping my "Ticket" open by replying to their response to try to get some resolution to activation of software.. Absolutely no satisfactory response at all. I have 2 films not activated so its not the end of the world but it is irritating !
I got the standard offer of a 20% off voucher against a new trainer but a messy solution for me as my first generation carbon "look bicycle" that I use on the trainer will only take an 8 speed cassette.

[mcorn]

I have contacted Garmin 6 times by continually keeping my "Ticket" open by replying to their response to try to get some resolution to activation of software.. Absolutely no satisfactory response at all. I have 2 films not activated so its not the end of the world but it is irritating !
I got the standard offer of a 20% off voucher against a new trainer but a messy solution for me as my first generation carbon "look bicycle" that I use on the trainer will only take an 8 speed cassette.

While I think it would be good customer relations for Garmin/Tacx to do something to fix this issue (perhaps liberate the software into the public domain just like the older Fortius program), it does not look like anything more will happen, at least for now. The answer always seems to be the same.

You should not have any trouble getting an 8 speed cassette to work on one of the newer Tacx trainers, like the Neo2T. There are many makes available. Not sure which older trainer you have, but the Neo is a big step above the older models in terms of smoothness, noise and performance.

I also think the Tacx Desktop App is a similar improvement over TTS, although others may not agree. The Premium HD subscription is also very reasonably priced and gives you access to a very large library of high quality videos.

[mickyduck]

I have a Fortius and TBH don't ride enough to justify the expenditure on a new trainer, I have an almost new Fortius (boxed) in my loft in case any parts break as spares are silly prices...

Thanks for the info re 8 speed cassette I thought the minimum for a Neo was 10.

We have 2 licences for TTS4 ADV and I actually think it is a very good product, I even ride thed VR stuff. It is irritating that after paying about £100 for each license we may not be able to use them if anything goes wrong with our existing installs. The issue of the films was my fault.. we de activated TTS and moved it to another PC ... I just copied the films over rather than re installing them... Susan has had not tried to ride them until recently so not a major issue.

[ms6073]

Thanks for the info re 8 speed cassette I thought the minimum for a Neo was 10.

8-speed drive train on a trainer bike - that would drive me crazy since it does not match my road bike .
So if you have Campagnolo 8-speed drive train, then the issue is that the freehub spline pattern was changed from 9-speed onward. If you are running Shimano 8-speed, I suspect that the cassette could be used with spacers on the Neo 2/2T Shimano freehub body but not the original Neo which had an Edco Multisys freehub body.

[mickyduck]

Thanks for the info re 8 speed cassette I thought the minimum for a Neo was 10.

8-speed drive train on a trainer bike - that would drive me crazy since it does not match my road bike .
So if you have Campagnolo 8-speed drive train, then the issue is that the freehub spline pattern was changed from 9-speed onward. If you are running Shimano 8-speed, I suspect that the cassette could be used with spacers on the Neo 2/2T Shimano freehub body but not the original Neo which had an Edco Multisys freehub body.

Does not drive me crazy at all riding inside is completely different to real life.. in many ways I find inside better for training as I can regulate my HR and get off if Im F**ked... impossible outside when 10 miles from home... looks like even more bad news for me all my bikes are Campag... my trainer is 8 speed campag

[ms6073]

Does not drive me crazy at all riding inside is completely different to real life.

Sorry, that was meant as tongue-in-cheek as it was me pointing out my own OCD tendencies.

[mickyduck]

Does not drive me crazy at all riding inside is completely different to real life.

Sorry, that was meant as tongue-in-cheek as it was me pointing out my own OCD tendencies.

No problem no offence taken....

[cannondale evo]

Iwonder why companies are still selling the tts software and the tts videos?

[mcorn]

Iwonder why companies are still selling the tts software and the tts videos?

Garmin/Tacx is not, but third-party vendors who have old inventory in stock no doubt want to get rid of it. Not very ethical. If a Tacx dealer were selling it, I would complain to the Tacx. But I doubt any Tacx dealers are doing this.

[steve01242]

Hello,
As I read this thread I see the amount of people affected by this like me!
What a rubbish company Tacx / Garmin have become, probably like many of you out of principle I will by any future real life video anywhere else, as Tacx think I no longer have the right to use my £60 Blu-rays they sold me!
That aside I will not give up re-activating my previously activated discs, I have every thing working can see the profile, and settings, just can’t get to re-register / activate any suggestions?
P.s. If you have lost your licence file all is not lost, download DDME free file recovery software run it and look in your windows.old folder follow the path Window.old/program data/tacx/trainer software/TTS4/ etc and your tts4.lic file is there!!! Voila welcome back Tacx TTS4 virtual reality, now if anyone can help me with the real life videos if would be much appreciated!