TTS4 lost link to videos
Posted: Fri Oct 01, 2021 8:06 pm
Hi, I have TTS4 4.23.1 installed on my Win10PC. About 2 years ago, I transferred it from a previous PC and I'm sure I followed all the advice to do this. I haven't actually used TTS4 since the transfer. Now I've come to actually run a video, in this case 'Hell of the North' for which I have the DVD, it won't play in the video preview window and when I 'Start Training' I just get an endless 'Initialising' circle on the screen and nothing happens.
I uninstalled the Video, re-installed it and now it's disappeared from my list of videos. The DVD install installed the .avi and .tts files into C:\Users\User\AppData\Roaming\Tacx\TTS\RLV. When I copied the .tts file into C:\ProgramData\Tacx\TrainerSoftware\TTS4\Trainings\RLV and restarted TTS4, the Hell of the North - France video re-appeared in my list. However, the video still won't play in the preview window and I still get the continuous 'Initialising' circle.
The other demo videos are in the list and their videos are in C:\ProgramData\Tacx\TrainerSoftware\Videos but they don't play either.
It's as if TTS4 can't work out where the videos are.
Everything in the License Info window looks fine, there's a green tick against Code 04 and in Modules, the T1990.04 Tacx Training Software 4 is (Activation(Done))
Any advice on how to get these videos to show in the preview window and actually play would be much appreciated.
I uninstalled the Video, re-installed it and now it's disappeared from my list of videos. The DVD install installed the .avi and .tts files into C:\Users\User\AppData\Roaming\Tacx\TTS\RLV. When I copied the .tts file into C:\ProgramData\Tacx\TrainerSoftware\TTS4\Trainings\RLV and restarted TTS4, the Hell of the North - France video re-appeared in my list. However, the video still won't play in the preview window and I still get the continuous 'Initialising' circle.
The other demo videos are in the list and their videos are in C:\ProgramData\Tacx\TrainerSoftware\Videos but they don't play either.
It's as if TTS4 can't work out where the videos are.
Everything in the License Info window looks fine, there's a green tick against Code 04 and in Modules, the T1990.04 Tacx Training Software 4 is (Activation(Done))
Any advice on how to get these videos to show in the preview window and actually play would be much appreciated.