TTS4 - VR Trainings Error --> Failed to load mono

Tacx Training Software

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LuanLi
Balance Bike
Balance Bike
Posts: 3
Joined: Mon Jan 31, 2022 5:30 pm
USER_FLAG: Switzerland

Hi all,

moved my TTS4 successfully from an old Core2Duo with Win7 to a new Corei5 machine running Windows11.
Good news: all my RLV videos work and I can train hopefully for a long time without Tacx Desktop App or similar with high montly costs.
Only defect:
as soon as I try to run any of the Virtual Reality Tranings, I receive an error:

Failed to load mono
Details:
mono: function mono_class_get_userdata_offset not found
mono: function mono_class_get_userdata not found
mono: function mono_class_get_userdata not found
mono: function unity_mono_method_is_generic not found
mono: function unity_mono_method_is_inflated not found
...

I assume this is causes by MS VC++ but not sure.
On the old machine, VR trainings work perfect.

I don't want to rerun the TTS4 setup again - we all know how challenging it is to transfer old licence.

Does anybody know a solution for that?
Thanks and have a good ride.
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