Head unit & Brake not recognised

Tacx Training Software

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BarefootBrian
Balance Bike
Balance Bike
Posts: 1
Joined: Mon Oct 03, 2022 4:07 pm
Location: Cornwall
USER_FLAG: Great Britain

When I switched on my 'turbo' computer this afternoon after swapping the monitor I was greeted with the message that the program wouldn't start. It was asking me for the license key, but wouldn't allow the one I had before. I spoke with Garmin support and whilst talking with them I clicked on "Close" and suddenly the program was actually running, so I logged in as normal.

But I noticed that neither the head unit, a T1932, nor the brake, an i-Magic, were registered, they both still had red crosses.

The result is that whilst all the data on my previous rides is there in Analyser I can't start a new ride in Catalyst.

My computer recognises that there is a VR_Interface attached, but it doesn't seem to know what it is. It says Jungo in Device Manager with both VR_Interface & WinDriver listed.

Does anybody have any ideas how to reconnect to the head unit & brake? THANKS.

The change of monitor may not be the cause of the problem, as Windows 10 had also updated since my last ride. In fact the more I think about it, this is probably the cause of the problem.
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