TTS4 installation

[Antsa]

Hi all,

I just reinstall my TTS4 and everything went well, but my version is 4.21.0 and of course, it didn't find any pathces. Is there any place, where I can get the latest updates??

-Antsa

[ms6073]

Used to be we could go to patches.tacxdata.com but for me that page now returns a 'You do not have permission to view this directory or page.'
There was a link to the full 4.23.0 installer but I did not book mark it but Mcorn or Alex may be able to help as I recall both had archived all the updates in the past.

[Malfukt]

Just click on either of these and download box will open, or Put either of these in URL bar of your chosen browser then hit return they usually ( I just tried) open a download dialog box where you can choose to save..

http://tacx.com/support/TTS42300.zip
http://tacxdata.com/TTS/TTS42300.zip

[Antsa]

Thank you very much.

BR. Antsa

[Antsa]

Hmmm, strava login still don't work. Is the any pathes that fix the problem??

-Antsa

[Eddie]

Hi all,

damaging my old PC I recognized that TACX stopped the support for TTS completely.
My old HDD and TTS4.23.01 is still running but its on Win8.1.
Building a new PC with Win10 I tried to install all my old software like BaseCamp, GoldenCheetah and of course TTS4.23.01.
I started with the installation from CD (TTS4.08) with the original key but registration was not possible.
Afterwards I loaded the patches 4.23 and 4.23.01.
Then I found this forum and copied the folders like C:/ProgramData, C:/Programme (x86), Seven Soft and also the TTS4.lic from HDD to SDD.
Now if I want to start the program the launcher window comes up and I can start TTS.
After that the TTS window keeps for 4 or 5 seconds the progress bar moves but the windows disappears automatically and nothing happens.
Can anybody help me? What did I do wrong?

thank you and best regards
Jürgen

[nzuraw]

Hi Jurgen,

Can you email me the log files? nzuraw at lunicus dot org and I will have a look.

Could be something like .Net not being installed or a runtime module.

[mickyduck]

Hi before my installation PC dies I decided to "test" installing TTS4 on another PC. I downloaded from the pinned link however I get an error when extracting the .ZIP file. I have tried using WinZip and WinRar both return the same error that the file is corrupt.
Just downloaded again to another PC and have the same error. Is there a problem with the file ? If so can anyone send me a download location for a non corrupted file
Cheers
Mick

[mcorn]

Hi before my installation PC dies I decided to "test" installing TTS4 on another PC. I downloaded from the pinned link however I get an error when extracting the .ZIP file. I have tried using WinZip and WinRar both return the same error that the file is corrupt.
Just downloaded again to another PC and have the same error. Is there a problem with the file ? If so can anyone send me a download location for a non corrupted file
Cheers
Mick

I just now download the 4.23 zip file. At first it appeared that it would open without any problem using both 7-Zip and WinRar. However, when I ran both the 7-Zip and WinRAR archive tests, it showed the following errors. Using the archive repair function did not help. So, I will send a message to Nic letting him know of the problem.

TTS4 Zip File Error.jpg (14.32 KiB) Viewed 14632 times

TTS Zip File Error2.jpg (10.77 KiB) Viewed 14632 times

[mickyduck]

Hi before my installation PC dies I decided to "test" installing TTS4 on another PC. I downloaded from the pinned link however I get an error when extracting the .ZIP file. I have tried using WinZip and WinRar both return the same error that the file is corrupt.
Just downloaded again to another PC and have the same error. Is there a problem with the file ? If so can anyone send me a download location for a non corrupted file
Cheers
Mick

I just now download the 4.23 zip file. At first it appeared that it would open without any problem using both 7-Zip and WinRar. However, when I ran both the 7-Zip and WinRAR archive tests, it showed the following errors. Using the archive repair function did not help. So, I will send a message to Nic letting him know of the problem.



TTS4 Zip File Error.jpg
TTS Zip File Error2.jpg

Thank you... be good to get a working copy filed away somewhere "safe"

[mcorn]

I sent a message to Nic. The error is on one of the prerequisite programs and not TTS itself. Hopefully, Nic can run the compression again and get it fixed.

[mickyduck]

I sent a message to Nic. The error is on one of the prerequisite programs and not TTS itself. Hopefully, Nic can run the compression again and get it fixed.

Thanks I noted that as well but thought that maybe more problematic than the TTS4 software as I believe I can just copy that directly from my other PC maintaining the directory structure.

[nzuraw]

I'll reupload the downloads - my upload speeds have been reduced by my ISP due to a surge in demand. But shouldn't be more than a day or two.

[mickyduck]

I'll reupload the downloads - my upload speeds have been reduced by my ISP due to a surge in demand. But shouldn't be more than a day or two.

Thanks... happy to host a copy of this on my "site" if required. www.mickdrake.com
I have a section on my recreational cycling

[nzuraw]

ReUploaded and verified.

[mickyduck]

ReUploaded and verified.

Thanks got it!
Install fails with" C++ and . net." error . but will test later this am...

[mcorn]

Install fails with" C++ and . net." error . but will test later this am...

What version of Windows are you using? I did an install on Windows 10 about a year ago without any problems, but there could come a time that it will have problems with W10.

[mickyduck]

I am running windows 10... strange it works fine with RLV BUT will not open VR or catalyst.
VR goes to TACX cyclist "splash screen" then exits back to the Main TTS window. Catalyst just bombs out of TTS completely. I have tried installing as stated above and copied files from 1 PC to another.. (other PC is windows 10 as well and all current updates are applied.

[mcorn]

I am running windows 10... strange it works fine with RLV BUT will not open VR or catalyst.
VR goes to TACX cyclist "splash screen" then exits back to the Main TTS window. Catalyst just bombs out of TTS completely. I have tried installing as stated above and copied files from 1 PC to another.. (other PC is windows 10 as well and all current updates are applied.

VR problems in TTS are often caused by a weak video card or a video card driver, but that would not explain Catalyst issues. In addition, sometimes VR does not work because there is a mismatch of the version number do to installation irregularities. You can check the VR executable to see that it has the same version number as the TTS executable.

Not sure what copying you did from one PC to another. Personally, I would do a fresh install of TTS.4.23.1 (which includes one update) and only copy over the ProgramData files and not the Program files to the new PC.

[mickyduck]

I am running windows 10... strange it works fine with RLV BUT will not open VR or catalyst.
VR goes to TACX cyclist "splash screen" then exits back to the Main TTS window. Catalyst just bombs out of TTS completely. I have tried installing as stated above and copied files from 1 PC to another.. (other PC is windows 10 as well and all current updates are applied.

VR problems in TTS are often caused by a weak video card or a video card driver, but that would not explain Catalyst issues. In addition, sometimes VR does not work because there is a mismatch of the version number do to installation irregularities. You can check the VR executable to see that it has the same version number as the TTS executable.

Not sure what copying you did from one PC to another. Personally, I would do a fresh install of TTS.4.23.1 (which includes one update) and only copy over the ProgramData files and not the Program files to the new PC.

Hi reinstalled from scratch then copied over program data TTS4... did not overwrite any files that were already there. Catalyst now works and so does RLV... VR still not
This si the log.. guess its the last couple of lines that have the clue
[LOG 2020/07/04 15:08:31:886] Version information:
file: C:\Program Files (x86)\Tacx\TacxTrainersoftware4\TacxVR\TacxVR.exe, version: 4.23.0.0
file: C:\Program Files (x86)\Tacx\TacxTrainersoftware4\TacxVR\TacxVR_Data\Managed\Assembly-CSharp.dll, version: 0.0.0.0
file: C:\Program Files (x86)\Tacx\TacxTrainersoftware4\TacxVR\TacxVR_Data\Managed\Tacx.Core.VirtualReality.dll, version: 4.23.0.0
[LOG 2020/07/04 15:08:31:890] Application started.
[LOG 2020/07/04 15:08:31:891] Initializing state manager: ApplicationStateManager
[LOG 2020/07/04 15:08:31:897] Initializing state: ApplicationNullState
[LOG 2020/07/04 15:08:31:897] Initializing state: EditorStartupState
[LOG 2020/07/04 15:08:31:897] Initializing state: EditorIntroState
[LOG 2020/07/04 15:08:31:897] Initializing state: StartupState
[LOG 2020/07/04 15:08:31:897] Initializing state: IntroState
[LOG 2020/07/04 15:08:31:897] Initializing state: GameState
[LOG 2020/07/04 15:08:31:898] Initializing state manager: GameStateManager
[LOG 2020/07/04 15:08:31:898] Initializing state: GameNullState
[LOG 2020/07/04 15:08:31:898] Initializing state: PreRaceState
[LOG 2020/07/04 15:08:31:898] Initializing state: PauseState
[LOG 2020/07/04 15:08:31:898] Initializing state: TrainingState
[LOG 2020/07/04 15:08:31:898] Initializing state: LapsTrainingState
[LOG 2020/07/04 15:08:31:898] Initializing state: PointsRaceState
[LOG 2020/07/04 15:08:31:898] Initializing state: EliminationRaceState
[LOG 2020/07/04 15:08:31:898] Initializing state: IndividualPursuitState
[LOG 2020/07/04 15:08:31:898] Initializing state: PacingDernyRaceState
[LOG 2020/07/04 15:08:31:898] Initializing state: FlyingSprintState
[LOG 2020/07/04 15:08:31:898] Initializing state: CriteriumState
[LOG 2020/07/04 15:08:31:898] Initializing state: RecreationState
[LOG 2020/07/04 15:08:31:898] Initializing state: FreeTrainingState
[LOG 2020/07/04 15:08:31:898] Initializing state: FinishState
[LOG 2020/07/04 15:08:31:898] Initializing state: AvatarPreviewState
[LOG 2020/07/04 15:08:31:901] InputManager Awake
[LOG 2020/07/04 15:08:31:916] Starting communication.
[LOG 2020/07/04 15:08:31:919] Connecting...
[LOG 2020/07/04 15:08:31:922] Starting Packet_Writing_Worker_Thread.
[LOG 2020/07/04 15:08:31:928] Packet_Writing_Worker_Thread connection attempt 1.
[LOG 2020/07/04 15:08:31:931] Packet_Writing_Worker_Thread connected to TTS.
[LOG 2020/07/04 15:08:31:933] Leave state: ApplicationNullState
[LOG 2020/07/04 15:08:31:933] Enter state: StartupState
[LOG 2020/07/04 15:08:31:955] Starting Packet_Reading_Worker_Thread.
[LOG 2020/07/04 15:08:31:955] Packet_Reading_Worker_Thread connection attempt 1.
[LOG 2020/07/04 15:08:31:955] Packet_Reading_Worker_Thread connected to TTS.
[LOG 2020/07/04 15:08:31:982] Connected.
[LOG 2020/07/04 15:08:31:982] Waiting for launch information...
[LOG 2020/07/04 15:08:32:028] Setting quality and window state.
[LOG 2020/07/04 15:08:32:107] Set quality level to Good
[LOG 2020/07/04 15:08:32:108] Set anisotropic filtering to ForceEnable
[LOG 2020/07/04 15:08:32:108] Set anti-aliasing to x0
[LOG 2020/07/04 15:08:32:109] Set master texture limit to full resolution
[LOG 2020/07/04 15:08:32:109] Set maximum queued frames to -1
[LOG 2020/07/04 15:08:32:109] Set pixel light count to 2
[LOG 2020/07/04 15:08:32:109] Set shadow cascades to 1
[LOG 2020/07/04 15:08:32:110] Set shadow distance to 100
[LOG 2020/07/04 15:08:32:111] Set shadow projection to StableFit
[LOG 2020/07/04 15:08:32:111] Set soft vegetation to True
[LOG 2020/07/04 15:08:32:111] Set vsync count to 1
[LOG 2020/07/04 15:08:32:121] Loading C:\Program Files (x86)\Tacx\TacxTrainersoftware4\TacxVR\TacxVR_Data\..\Outfits\ShortSleave\Male_Wiggle_Honda_2013.png
[LOG 2020/07/04 15:08:32:183] Loading C:\Program Files (x86)\Tacx\TacxTrainersoftware4\TacxVR\TacxVR_Data\..\Outfits\ShortSleave\Male_Mask.png
[LOG 2020/07/04 15:08:32:223] Loading C:\Program Files (x86)\Tacx\TacxTrainersoftware4\TacxVR\TacxVR_Data\..\Outfits\ShortSleave\Male_Normals.png
[LOG 2020/07/04 15:08:32:685] Loading C:\Program Files (x86)\Tacx\TacxTrainersoftware4\TacxVR\TacxVR_Data\..\Outfits\ShortSleave\Male_SkinHair.png
[WARNING 2020/07/04 15:08:32:886] Failed to set to fullscreen at 1280x768. Launching fullscreen at 1280x720
[LOG 2020/07/04 15:08:32:886] Loading virtual reality.
[LOG 2020/07/04 15:08:33:005] InputManager Awake
[LOG 2020/07/04 15:08:33:059] Initializing RouteManager...
[LOG 2020/07/04 15:08:33:060] Leave state: StartupState
[LOG 2020/07/04 15:08:33:060] Enter state: IntroState
[LOG 2020/07/04 15:08:33:064] Loading roads for: GoldenCircle
[LOG 2020/07/04 15:08:33:419] 204 roads loaded.
[LOG 2020/07/04 15:08:34:751] Load level: GoldenCircleDay
[LOG 2020/07/04 15:08:38:418] InputManager Awake
[LOG 2020/07/04 15:08:38:420] Initializing Hud...
[LOG 2020/07/04 15:08:38:428] Level properties ready.
[EXCEPTION 2020/07/04 15:08:38:504] MissingMethodException: Cannot find the requested method.
AnimationRandomizerBehavior.Start ()
[EXCEPTION 2020/07/04 15:08:38:506] MissingMethodException: Cannot find the requested method.
AnimationRandomizerBehavior.Start ()

[mcorn]

Really have no idea what is going on. For me, TTS is headed to the dustbin. It may already be there.

Did you install the 4.23.1 update?

[mickyduck]

Really have no idea what is going on. For me, TTS is headed to the dustbin. It may already be there.

Did you install the 4.23.1 update?

Actually I quite like TTS.... and I like the fact that I own it and have a good collection of films. I cannot really move on without a new trainer as Fortius wont connect to the more modern stuff. I know there are ANT adapters but not sure they are any good.

4.23.1 No not yet as it was only supposed to correct some issues with Strava... I think but will give that a go
I still have a working TTS install but its getting on a little so was trying this to see if I could future proof my fortius.. I quite enjoy VR so be happy is that could be sorted...

[mcorn]

I understand being stuck with a Fortius trainer and few options. If you have a 32 bit OS, you can install the older Fortius software.

I just got very tired of fiddling with TTS over the years. Everything was just too much work and effort. TDA is light years ahead in this regard. Very simple.

[mickyduck]

Last chance here is the TTS LOG file
[INFO 2020/07/05 10:48:25:1625] TRAINERSOFTWARE: Version: 4.23.0.0 - Build date: Thursday, June 28, 2018 12:05:40 PM UTC
[INFO 2020/07/05 10:48:25:1625] TRAINERSOFTWARE: Started application. (C:\Program Files (x86)\Tacx\TacxTrainersoftware4\TrainerSoftware.exe)
[INFO 2020/07/05 10:48:25:2736] TRAINERSOFTWARE: [OS] Microsoft Windows 10 Pro 64-bit
[INFO 2020/07/05 10:48:25:2736] TRAINERSOFTWARE: [OS] Application Elevated = False
[INFO 2020/07/05 10:48:25:2736] TRAINERSOFTWARE: [OS] Application ElevationType = TokenElevationTypeDefault
[INFO 2020/07/05 10:48:25:2875] TRAINERSOFTWARE: [CPU] Name: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz; Cores: 2; Logical Processors: 4
[INFO 2020/07/05 10:48:25:3039] TRAINERSOFTWARE: [MEM] Capacity: 2,147,483,648; Speed: 20307
[INFO 2020/07/05 10:48:25:3039] TRAINERSOFTWARE: [MEM] Capacity: 2,147,483,648; Speed: 20307
[INFO 2020/07/05 10:48:25:3196] TRAINERSOFTWARE: [SND] Caption: Realtek High Definition Audio
[INFO 2020/07/05 10:48:25:3196] TRAINERSOFTWARE: [SND] Caption: High Definition Audio Device
[INFO 2020/07/05 10:48:25:3480] TRAINERSOFTWARE: [GPU] Caption: Intel(R) HD Graphics 3000; RAM: 1,902,018,560; Version: 9.17.10.4459; Mode: 1280 x 720 x 4294967296 colors
[INFO 2020/07/05 10:48:25:3480] TRAINERSOFTWARE: [GPU] Monitors: 1
[INFO 2020/07/05 10:48:25:3480] TRAINERSOFTWARE: [AntiVirusProduct]: Name: Windows Defender
[INFO 2020/07/05 10:48:25:3480] TRAINERSOFTWARE: [AntiVirusProduct]: GUID: {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
[INFO 2020/07/05 10:48:25:3480] TRAINERSOFTWARE: [AntiVirusProduct]: Path to Product: windowsdefender://
[INFO 2020/07/05 10:48:25:3480] TRAINERSOFTWARE: [AntiVirusProduct]: Path to Reporting: windowsdefender://
[INFO 2020/07/05 10:48:25:3480] TRAINERSOFTWARE: [AntiVirusProduct]: Is Enabled: True
[INFO 2020/07/05 10:48:25:3636] TRAINERSOFTWARE: [AntiSpywareProduct]: None
[INFO 2020/07/05 10:48:25:3636] TRAINERSOFTWARE: [FirewallProduct]: None
[INFO 2020/07/05 10:48:26:6917] LOCALIZATION: Added culture: German (Germany) [de-DE]
[INFO 2020/07/05 10:48:26:6917] LOCALIZATION: Added culture: Spanish (Spain) [es-ES]
[INFO 2020/07/05 10:48:26:6917] LOCALIZATION: Added culture: French (France) [fr-FR]
[INFO 2020/07/05 10:48:26:6917] LOCALIZATION: Added culture: Italian (Italy) [it-IT]
[INFO 2020/07/05 10:48:26:6917] LOCALIZATION: Added culture: Japanese (Japan) [ja-JP]
[INFO 2020/07/05 10:48:26:6917] LOCALIZATION: Added culture: Korean (Korea) [ko-KR]
[INFO 2020/07/05 10:48:26:6917] LOCALIZATION: Added culture: Dutch (Netherlands) [nl-NL]
[INFO 2020/07/05 10:48:26:6917] LOCALIZATION: Added culture: Russian (Russia) [ru-RU]
[INFO 2020/07/05 10:48:26:6917] LOCALIZATION: Added culture: Chinese (Simplified, PRC) [zh-CN]
[INFO 2020/07/05 10:48:26:6917] LOCALIZATION: Added culture: English (United States) [en-US]
[INFO 2020/07/05 10:48:27:8636] TRAINERSOFTWARE: Opening splash screen.
[INFO 2020/07/05 10:48:28:0946] TACXUSB: USBBrakeController is initialized.
[INFO 2020/07/05 10:48:29:0517] APPLICATIONLOOP: Starting update loop: Main loop
[INFO 2020/07/05 10:48:29:0517] APPLICATIONLOOP: Starting update loop: WebLink loop
[INFO 2020/07/05 10:48:29:6113] PLAYERSERVICE: Changed current player to: Anonymous User
[INFO 2020/07/05 10:48:29:6193] SETTINGS: Loaded culture: en-US
[INFO 2020/07/05 10:48:30:4698] STARTUP: Setting up userdata folders.
[INFO 2020/07/05 10:48:30:6937] NETWORKAWARENESSSERVICE: An internet connection is available
[INFO 2020/07/05 10:48:31:0714] STARTUP: Migrating video files.
[INFO 2020/07/05 10:48:31:6721] STARTUP: Applying software updates.
[INFO 2020/07/05 10:48:31:6761] APPLICATION: Updating software from 65535 to 42300
[INFO 2020/07/05 10:48:31:8020] SETTINGS: Saved settings.
[INFO 2020/07/05 10:48:31:8979] APPLICATION: Benchmark software update difference: 221.6536ms total: 00:00:00:221
[INFO 2020/07/05 10:48:32:2728] STARTUP: Setting up training data.
[INFO 2020/07/05 10:48:33:2851] INDEXER: Added changed TTS file to index: C:\ProgramData\Tacx\TrainerSoftware\TTS4\Settings\players.tts
[INFO 2020/07/05 10:48:33:3641] INDEXER: Added changed TTS file to index: C:\ProgramData\Tacx\TrainerSoftware\TTS4\Settings\players.tts
[INFO 2020/07/05 10:48:33:3641] INDEXER: Added changed TTS file to index: C:\ProgramData\Tacx\TrainerSoftware\TTS4\Settings\players.tts
[INFO 2020/07/05 10:48:33:4510] INDEXER: Added new found TTS file to index: C:\ProgramData\Tacx\TrainerSoftware\TTS4\Settings\players.tts
[INFO 2020/07/05 10:48:33:4530] INDEXER: Added new found TTS file to index: C:\ProgramData\Tacx\TrainerSoftware\TTS4\Settings\settings.tts
[INFO 2020/07/05 10:48:33:5660] INDEXER: Reloading the index to preserve memory.
[INFO 2020/07/05 10:48:34:6193] INDEXER: Added new found TTS file to index: C:\ProgramData\Tacx\TrainerSoftware\TTS4\Settings\settings.tts
[INFO 2020/07/05 10:48:34:7502] TTSDATASERVICE: Benchmark Caching training data difference: 2476.9168ms total: 00:00:02:476
[INFO 2020/07/05 10:48:34:7622] TTSDATASERVICE: Total trainings folder size: 79709253 bytes.
[INFO 2020/07/05 10:48:34:8242] STARTUP: Player synchronization started.
[ERROR 2020/07/05 10:48:39:8733] UTILS: Error processing web request.

Exception (System.Net.WebException): The request was aborted: The request was canceled.
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at Tacx.Core.Utils.Net.AsyncWebRequest.WebRequestResultCallback(IAsyncResult result)
[INFO 2020/07/05 10:48:39:8993] UTILS: Async web request timeout (5) reached for https://ttsapi.tacx.com/request.php?req ... %2Flmds%3E.
[INFO 2020/07/05 10:48:39:9133] STARTUP: Player synchronization completed.
[INFO 2020/07/05 10:48:39:9193] TRAINERSOFTWARE: Opening startup wizard.
[INFO 2020/07/05 10:48:40:4243] SETTINGS: Loaded culture: en-US
[INFO 2020/07/05 10:48:56:7959] SECURITYWIZARD: LicenseWelcomeViewModel.Activate
[INFO 2020/07/05 10:49:00:0853] USERWIZARD: UserSelectionViewModel.Activate()
[ERROR 2020/07/05 10:49:05:1048] UTILS: Error processing web request.

Exception (System.Net.WebException): The request was aborted: The request was canceled.
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at Tacx.Core.Utils.Net.AsyncWebRequest.WebRequestResultCallback(IAsyncResult result)
[INFO 2020/07/05 10:49:05:1098] UTILS: Async web request timeout (5) reached for https://ttsapi.tacx.com/request.php?cre ... n=4.23.0.0.
[ERROR 2020/07/05 10:49:05:1148] USERWIZARD: OnBikeNetPlayerChecked: ErrorCode Timeout
[INFO 2020/07/05 10:49:12:6045] USERWIZARD: UserSelectionViewModel.LoginAndClosePopup()
[INFO 2020/07/05 10:49:12:6045] PLAYERSERVICE: Changed current player to: Mick
[INFO 2020/07/05 10:49:12:6095] SETTINGS: Loaded culture: en-US
[INFO 2020/07/05 10:49:12:6944] SETTINGS: Saved settings.
[INFO 2020/07/05 10:49:12:9143] SETTINGS: Saved settings.
[INFO 2020/07/05 10:49:13:1451] WEBLINKSERVICE: Connecting to the main web proxy server...
[INFO 2020/07/05 10:49:33:1199] TRAINERSOFTWARE: Opening main window.
[INFO 2020/07/05 10:49:35:2400] SETTINGS: Loaded culture: en-US
[INFO 2020/07/05 10:49:47:8692] TACXUSB: Scan usb device complete
[INFO 2020/07/05 10:49:49:9102] TACXUSB: Scan usb device complete
[INFO 2020/07/05 10:49:51:9495] TACXUSB: Scan usb device complete
[INFO 2020/07/05 10:49:53:9895] TACXUSB: Scan usb device complete
[INFO 2020/07/05 10:49:55:3518] SETTINGS: Saved settings.
[INFO 2020/07/05 10:50:03:8796] SETTINGS: Saved settings.
[INFO 2020/07/05 10:50:04:4563] WEBLINKSERVICE: Connecting to the main web proxy server...
[INFO 2020/07/05 10:51:10:6185] WEBLINKSERVICE: Connecting to the main web proxy server...
[INFO 2020/07/05 10:51:14:7026] TACXUSB: TacxUsbDllWrapper: TacxUSB_SetCalData returnCode = Ok
[INFO 2020/07/05 10:51:14:7066] DEVICEPANEL: Brake calibration range is (0 1 2); calibration value is 8
[INFO 2020/07/05 10:51:14:7566] SETTINGS: Saved settings.
[INFO 2020/07/05 10:51:28:4582] SETTINGS: Saved settings.
[INFO 2020/07/05 10:51:39:1803] SETTINGS: Saved settings.
[INFO 2020/07/05 10:51:51:0191] TACXUSB: Scan usb device complete
[INFO 2020/07/05 10:51:53:2838] SETTINGS: Saved settings.
[INFO 2020/07/05 10:51:54:0923] SETTINGS: Saved settings.
[INFO 2020/07/05 10:52:10:1922] SETTINGS: No custom VR quality settings data found. Applying defaults for highest quality.
[INFO 2020/07/05 10:52:19:0415] USERWIZARD: EditUserWizardViewModel.OnRequestClose
[INFO 2020/07/05 10:52:19:0615] SETTINGS: Saved settings.
[INFO 2020/07/05 10:52:19:7381] SETTINGS: Loaded culture: en-US
[INFO 2020/07/05 10:52:23:4018] CONTROLCENTRE: LoadLayout: SelectVR
[INFO 2020/07/05 10:52:31:7748] WEBLINKSERVICE: Connecting to the main web proxy server...
[INFO 2020/07/05 10:52:32:9663] TRAININGSERVICE: CurrentTrainingProgram changed to You tiny grasshopper
[INFO 2020/07/05 10:52:32:9673] CONTROLCENTRE: LoadLayout: SelectVRTraining
[INFO 2020/07/05 10:52:59:7902] SETTINGS: Saved settings.
[INFO 2020/07/05 10:53:03:9186] SETTINGS: Saved settings.
[INFO 2020/07/05 10:53:07:9967] RUNSERVICE: Selected program: You tiny grasshopper
[INFO 2020/07/05 10:53:08:0787] VIRTUALREALITY: TacxVr Started.
[ERROR 2020/07/05 10:53:15:7053] VIRTUALREALITY: Pipe allready closed while sending close request: Pipe is broken.
[INFO 2020/07/05 10:53:15:9221] VIRTUALREALITY: TacxVr Exited.
[ERROR 2020/07/05 10:53:30:1022] UTILS: Error processing web request.

Exception (System.Net.WebException): The request was aborted: The request was canceled.
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at Tacx.Core.Utils.Net.AsyncWebRequest.WebRequestResultCallback(IAsyncResult result)
[INFO 2020/07/05 10:53:30:1032] UTILS: Async web request timeout (5) reached for https://ttsapi.tacx.com/request.php?req ... %2Flmds%3E.
[INFO 2020/07/05 10:53:38:7568] APPLICATIONLOOP: Stopping update loop: Main loop
[INFO 2020/07/05 10:53:38:7568] APPLICATIONLOOP: Stopping update loop: WebLink loop
[INFO 2020/07/05 10:53:39:1460] TRAINERSOFTWARE: Closed application.

[mcorn]

A lot of these errors seem related to web services that no longer exist, but I don't know what to say.

Most people now make a shortcut to the TTS executable and bypass the update executable.

[mickyduck]

A lot of these errors seem related to web services that no longer exist, but I don't know what to say.

Most people now make a shortcut to the TTS executable and bypass the update executable.

Hi yes I have done that on my in use copy... after a couple of days messing about it seems that it is the video card (hinted at by someone in an earlier post) which does not have a dedicated windows 10 driver. It works fine as a PC but VR is possibly a step too far with a generic Win10 driver. Thanks to all of you and especially Alex for spending some time looking at this for me.
Cheers
Mick

[nzuraw]

Bypass the shortcut application and open the TTS executable directly - then we can see what's in the logs.

As for the previous log you listed, the following line suggests a graphics incompatibility. This could be from from a number of things, incapable graphics card, DirectX issue *video drivers, etc

[WARNING 2020/07/04 15:08:32:886] Failed to set to fullscreen at 1280x768. Launching fullscreen at 1280x720

[*]Are you running TTS in a virtual PC?

[*]What Graphics card are you using?

Install fails with" C++ and . net." error . but will test later this am...

This can be easily rectified, by running the executables in the 'ISSetupPrerequisites' folder in the setup files. I installed TTS in Windows Sandbox to test the installation and did not have these issues (not helpful I know). So try installing them separately, or downloading from Microsoft directly.

[mickyduck]

Bypass the shortcut application and open the TTS executable directly - then we can see what's in the logs.

As for the previous log you listed, the following line suggests a graphics incompatibility. This could be from from a number of things, incapable graphics card, DirectX issue *video drivers, etc

[WARNING 2020/07/04 15:08:32:886] Failed to set to fullscreen at 1280x768. Launching fullscreen at 1280x720

[*]Are you running TTS in a virtual PC?

[*]What Graphics card are you using?

Install fails with" C++ and . net." error . but will test later this am...

This can be easily rectified, by running the executables in the 'ISSetupPrerequisites' folder in the setup files. I installed TTS in Windows Sandbox to test the installation and did not have these issues (not helpful I know). So try installing them separately, or downloading from Microsoft directly.

Good morning, thanks for the input , as you said its a graphics card driver issue... PC sold so will start again with a newer one.. Pity I liked my Carbon cased Vaio but time moves on and intel did not produce a windows 10 driver for the card even though it works fine with everything except TTS VR
Case closed

[nzuraw]

Loved those Carbon cased Vaio's - alas mine cartwheeled down the stairs, funny enough it wasn't the same after that